Book
The booking is the first act of hospitality.
The rate here is the same one you would find on any channel. What comes with it is not. Book direct and the person reading your request is the person who will receive you.
Availability
Choose the destination and the dates.
Why direct
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01
Best rate, no coupon hunt
We publish the lowest available rate for every date on this site. Found a lower price on another channel, same hotel and same conditions? We match it and keep every direct-booking benefit intact.
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02
Your request arrives whole
Intermediaries summarise. Here, the preferred floor, the bed you want, the small-hours arrival and the anniversary reach the hotel team in full words — days before you do.
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03
Flexibility that is actually real
Date changes at no charge within the policy of the rate you choose, and a person to resolve whatever the rule did not foresee. Cancelling takes an email or a message.
Frequently asked questions
What is the cancellation policy?
It depends on the rate you choose, and it is stated in full before any payment is taken. On the flexible rate, cancellation is free up to 48 hours before check-in, with a full refund. On the promotional rate, payment is taken at booking and is non-refundable, but the date may be moved once, within twelve months, subject to availability.
Is the best rate really on the website?
Yes. We publish the lowest available rate here for every date and condition. If you find a lower price on another channel — same hotel, same dates, same cancellation policy — send us the link before you complete the booking: we match it and keep the direct-booking benefits.
Can I check in early or leave later?
Check-in is from 3pm and check-out until noon at most properties; the exact times are listed on each hotel page. Early arrivals and late departures are confirmed the day before, according to occupancy, and are offered as a courtesy to direct bookings whenever the house allows. If your flight lands in the small hours, tell us: booking the previous night usually costs less than waiting in the lobby.
Are children welcome?
Yes, across all five brands. Children up to six stay free when sharing the room with their parents, with a cot or extra bed on request. There is a children's menu, flexible meal times and a babysitter with advance notice. Some spa areas and some dinners have a minimum age — the restriction is stated on the hotel page.
Do you accept pets?
Dogs up to fifteen kilos are welcome at some properties, with a cleaning fee per stay and notice at the time of booking. Bed, bowls and a walking map are ready on arrival. Pets may not be left alone in the room. Properties that do not accept pets state the restriction on their own page.
How does payment work?
The booking is guaranteed with a credit card, and payment is taken either at the time or on arrival, depending on the rate. We accept the main card networks, and Pix and bank transfer for bookings made in Brazil, with instalments over up to six months for stays of three nights or more. The charge appears on your statement as GOA Hospitality Group.
Rather arrange it first?
Travelling with a small child, a wedding anniversary, two properties in one week, a request no form has a field for. Write to us and someone will draw the itinerary with you.